Shipping Policy

Shipping Policy

Thank you for choosing to shop with SnapWide. The information below explains how our shipping process works.

1. Order Handling Time

Orders are typically prepared and dispatched within 1–3 business days after successful payment (excluding weekends and public holidays). Once your order has been shipped, you’ll receive an email confirmation containing your order details and tracking information.

2. Shipping Locations & Delivery Estimates

We ship internationally to most destinations. Delivery timeframes begin after the order has been shipped, not when it is placed.

Estimated Delivery Times (Business Days):

  • United States (USA): 3–7 days

  • Canada (CAN): 3–7 days

  • Europe (EU): 3–7 days

  • Australia (AUS): 3–7 days

  • Other Countries: 7–15 days

European delivery estimates apply specifically to the United Kingdom, Germany, and France. Shipments to other European countries may follow the “Rest of World” timeline.

3. Shipping Fees

Shipping charges are calculated at checkout based on package weight and delivery location. From time to time, promotional free shipping offers may be available and will be clearly stated on our website.

4. Customs Fees & Import Charges

For orders shipped internationally:

  • Customs duties, taxes, or additional fees may be applied by local authorities.

  • These charges are the responsibility of the customer.

  • We do not control or estimate these costs.

For more details, please consult your local customs office.

5. Tracking Your Order

Once your order is on its way, we’ll send you a shipping confirmation email with a tracking number and a link to monitor your package’s progress online.

6. Possible Delivery Delays

Although we aim to meet the estimated delivery times, delays may occasionally occur due to circumstances beyond our control, including:

  • Severe weather or natural events

  • Customs processing delays

  • Shipping carrier disruptions (especially during busy seasons)

  • Incorrect or incomplete shipping details

We appreciate your patience if such delays arise.

7. Missing or Delivered Packages

SnapWide is not liable for packages marked as “Delivered” by the carrier but reported as lost or stolen afterward. Please ensure your delivery address is accurate and secure.

If your tracking shows delivery but you haven’t received your package, we suggest:

  • Checking with family members or neighbors

  • Contacting your local carrier or post office

If the issue remains unresolved, reach out to us at support@snapwide.com, and we’ll try to assist.

8. Returns & Refunds

For information regarding returns and refunds, please review our separate Return Policy.

9. Get in Touch

If you have questions about this shipping policy or your order, contact our support team at support@snapwide.com.